Phishing & Social Engineering

The Human Element: Your Biggest Cybersecurity Risk

Phishing & Social Engineering Services

Over 90% of breaches begin with phishing or social engineering. Attackers bypass defences by exploiting people — a click on a fake email, a call from an impersonator, or a text prompting a password reset can compromise entire systems. Our service recreates these attacks through realistic phishing emails, SMS messages, and voice calls, all based on live threat intelligence. Employee responses are measured to show who clicked, who reported, and how quickly threats were recognized. Those who fail receive instant feedback and targeted training, closing awareness gaps. Continuous testing builds resilience, turning staff from the weakest link into an active layer of defense.

How the Service Works

We simulate real-world attack campaigns across email, SMS, and voice channels, using techniques mapped to the MITRE ATT&CK framework and backed by live threat intelligence feeds. Phishing emails may include cloned login portals, weaponized attachments, and domain spoofing; smishing attempts use malicious links or QR codes targeting mobile devices; vishing assessments replicate helpdesk, executive, or vendor impersonation calls.

Each simulation is designed to bypass basic security filters, ensuring employees face attacks as convincing as those launched by real adversaries. Responses are tracked in detail — from email opens and link clicks to credential submissions, reporting behavior, and time-to-response.

All activity is then analyzed with behavioral risk scoring and trend metrics, creating actionable insights that show not only who failed, but how and why. These results are delivered in executive-ready reports and paired with adaptive micro-training, turning vulnerabilities into measurable resilience.

Types of Phishing & Social Engineering Services

Phishing Simulations

We craft advanced phishing campaigns using spoofed domains, cloned login portals, and weaponised attachments. Each scenario is aligned with current TTPs (MITRE ATT&CK, APT playbooks) and threat intel feeds, ensuring realism. Employees’ clicks, credential entries, and reporting behavior are tracked. Value: Provides hard data on human risk exposure and highlights critical gaps in email security awareness.

Smishing (SMS Attack) Testing

Simulated SMS messages mimic bank alerts, delivery updates, or MFA resets. Links lead to controlled credential traps or malware downloads, showing how staff react on mobile devices. This reflects real smishing kits now common in underground markets. Value: Protects against fast-growing mobile threats and strengthens BYOD/remote workforce resilience.

Vishing (Voice Call) Assessments

We replicate phone-based social engineering where attackers impersonate IT staff, finance officers, or executives. Calls test whether employees reveal sensitive data, reset passwords, or approve transfers. Scripts mirror real-world BEC and call-center fraud. Value: Builds resistance to high-pressure voice scams and ensures verification procedures are followed.

Social Engineering Scenarios

Complex, multi-channel attacks simulate vendor impersonation, helpdesk fraud, or on-site intrusion attempts. These scenarios combine email, phone, and physical tactics to test layered defenses. Value: Exposes weaknesses beyond inboxes, ensuring staff can recognize and block manipulation across all interaction points.

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Duration

Engagements run 2–4 weeks, with options for recurring monthly or quarterly campaigns.

Team

Handled by 2–3 certified ethical hackers (OSCP, CREST, CEH) specializing in phishing and human-risk testing.

Supervision

Led by a Senior Social Engineering Specialist with oversight from a Project Manager.

Suitable for

• Any IT infrastructure
• Private and public clouds
• Dedicated data centers
• Public cloud application
• Server, web, or mobile software
• Entire corporate network

Applicable to

• Any IT infrastructure
• Private and public clouds
• Dedicated data centers
• Public cloud application
• Server, web, or mobile software
• Entire corporate network

Pricing

How pricing works:

• Pricing is calculated by the number of employees and communication channels tested — email, SMS, voice, or multi-vector campaigns.
• The complexity of scenarios (from simple phishing lures to blended, multi-stage social engineering) impacts assessment scope and cost.
• Packages can be customized for one-off tests or recurring programs, aligned with compliance requirements like ISO 27001, SOC 2, PCI DSS, and GDPR.

💰 Phishing & Social Engineering projects start at $1,499 per project

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